Very impressed with this purchase. The order process was straight forward. There are no email dispatch notices, but a simple online 'Where is this order?" shows the progress of your shipment, which for me arrived in 8 days. It comes in 3 boxes: 2 full of weights, and one long heavy box with everything else. There are lots of parts, but the assembly instructions are surprisingly clear and easy to follow. It took me about 4 hours on my own. First thing you notice when assembled is that this is a quality piece of kit. It looks good and feels sturdy. Although designed for the home market, it really wouldn't look out of place in a professional gym. The action is smooth and quiet and although I'm 6'4, and my wife is only 5'6, everything seems well positioned for both of us. Adjusting weights and switching between modes is easy allowing for rapid circuits of different muscle groups. All in all we love it.